SHIPPING POLICY
*
SHIPPING POLICY *
Processing Time:
-All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates:
-Shipping charges for your order will be calculated and displayed at checkout.
-Estimated delivery time: 3–7 business days (depending on your location).
Tracking Information:
-Once your order has shipped, you will receive a confirmation email with a tracking number.
Shipping Locations:
-We currently ship within the U.S. and Canada.
Delays:
-Please note that unforeseen delays (e.g., weather, carrier issues) may occur.
-We are not responsible for delays caused by third-party shipping providers.
RETURN & EXCHANGE POLICY
*
RETURN & EXCHANGE POLICY *
We want you to love your purchase! If something isn’t right, we’ll make it right.
Returns:
-You have 14 days from the delivery date to request a return.
-Items must be unused, in original packaging, and in the same condition you received them.
-Customers are responsible for return shipping costs unless the item is defective or incorrect.
Exchanges:
-Exchanges are allowed for size or item changes within 14 days of delivery.
-To start an exchange, please contact us with your order number and reason for the exchange.
Non-Returnable Items:
-Sale or clearance items
-Gift cards
How to Request a Return/Exchange:
Email us at acskinandbeauty@gmail.com with your order number, the item(s) you want to return/exchange, and the reason. We’ll guide you through the next steps.
Refunds:
-Refunds will be issued to your original payment method within 5–10 business days of receiving your return.
-We’ll notify you when your refund has been processed.